Richmond, VA – 100% Remote Work
TEAM LEAD ACCOUNTS RECEIVABLE RESOLUTION – INSURANCE FOLLOW-UP – WORK FROM HOME
The Team Lead Accounts Receivable Resolution Insurance Follow-up (Internal Title: Collections Team Lead) is responsible for coordinating day to day activities for Collections operations.
This is a full timework from home opportunity, Monday thru Friday from 8:30AM to 5:00PM.
Duties (included but not limited to):
Maintain established departmental policies and procedures, objectives, patient, and customer service policies
Handle difficult patient and third party follow-up problems
Monitor pool inventories to ensure accounts are being worked and resolved timely
Review and take action on high dollar accounts as directed
Perform quality reviews as required by Parallon/SSC policy
Assist team members with questions, concerns, and complaints from insurance companies, patients, and other personnel
Work as a liaison between team members and PAS staff
Establish working relationships with individuals at insurance companies
Assist manager with developing team goals and action plans
High School diploma or GED required.
At least one year of related experience required
We offer free parking, training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!
Customer Service , Insurance , Insurance Claims , Medical & Health , Medical Billing