Telecommute – Orlando, FL
Title:Supervisor Benefits Verification
(work from home, Orlando FL)
CVS Caremark Specialty Pharmacy has an exciting new opportunity for a Benefits Verification Supervisor towork from homein the Orlando, Florida area.
The primary responsibility of the Benefits Verification Supervisor is to supervise staff in the Benefits Verification Department and to provide direction to the staff within Pharmacy operations to ensure patient benefits are verified in accordance to the company guidelines and that patient expectations are met to achieve exceptional customer service and business profitability.
The Benefits Verification Supervisor is also responsible for:
Directing daily workflow to ensure that all production and quality goals are met.
Coordinating procedural changes.
Resolving issues/problems as it relates to the department and the company.
Evaluating & reviewing employee performance.
Coaching, motivating & counseling staff including administrating disciplinary action when necessary.
Interviewing and hiring.
Daily supervision of the staff to ensure that all department and company policies and procedures are followed.
Directing and implementing department and pharmacy wide projects.
Tracking and reporting progress of projects.
Analyzing call/performance statistics.
We offer a competitive benefits package including vacation, 10 paid holidays per year, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and 20-30% employee discount at all CVS stores.
3+ years of experience working with medical insurance, or in a pharmacy or healthcare environment
1+ year(s) of supervisory or leadership experience in a related environment
Must live within a 75 mile radius from Orlando Florida
Must successfully pass a drug, background screening and work from a home inspection
o A private, non-interruptive and dedicated space to work from home is required
Experience managing a remote team
Experience working with strict deadlines and ability to meet deadlines on a daily basis
Experience in a high intensity, fast paced production environment
Ability to effectively manage people and provide team leadership
Extreme accuracy, and attention to detail and data standards
Ability to work in teams and coordinate work efforts
Excellent communication, organizational, and interpersonal skills
Attention to customer focus to ensure patients are responded to with accurate and timely information
Ability to evaluate work and process flow to ensure optimal efficiencies
Ability to manage multiple priorities and projects
High School Diploma or GED required
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company.
Through our health services, insurance plans and community pharmacists were pioneering a bold new approach to total health.
As a CVS Health colleague, you’ll be at the center of it all.
At CVS Health, we work every day to help people on their path to better health.
Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees.
With a presence in communities across the country, CVS Health colleagues are and will continue to be a critic…
Insurance,Medical & Health,Pharmaceutical,Operations,Customer Service