Senior IT Engineer, IT Operations Employee

Kandji

Employee

TELECOMMUTE – US National

1/11/23

Job Description

Senior IT Engineer, IT Operations

USA Remote /

Information Technology /

Full-Time

/ Remote

About Kandji

Kandji is building the future of Apple Enterprise Management. The use of Apple devices in the enterprise is growing rapidly. Drawing on decades of experience in Apple IT, we saw a dire need for a modern Apple device management platform that could accommodate growing businesses and increasing regulatory demands.

Kandji grew to hundreds of B2B customers within a few months of initial product launch in 2019, and secured a $100 million Series C in late 2021. Today, we have a 95% Customer Satisfaction rate and a rapidly growing community of customers, including names like Crunchbase, Belkin, Rackspace, Allbirds, FabFitFun, VSCO, and Turo.

Behind our business is a handful of the best investors in tech. Together, we are creating a new category of device management that can better serve modern businesses.

The Opportunity

It’s an exciting time to join Kandji, as we expand into APAC and further into EMEA! To help in this expansion and growth, we’re seeking aSenior IT Engineer, IT Operationsto help build and design scalable and automated IT systems that increase productivity and security at Kandji. This role will partner closely with the Security and Engineering teams, as well as other departments to find areas of opportunity to increase efficiency.

IT TEAM VALUES

CUSTOMER FIRST:Thoughtful in the approach, creation, and delivery of IT systems to end users.

COMMUNICATION:Conveying information and ideas to individuals and groups in a focused and compelling way that delivers clear messages and ensures understanding.

RADICAL CANDOR AND COLLABORATION:We are humble, transparent and on a lifelong journey to be better humans, together. We express strong opinions with kindness and proactively seek feedback. We listen, we share, we encourage, and we trust. We are quick to admit when we’re wrong and even quicker to help one another win.

CONTINUOUS IMPROVEMENT:Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions. As well as actively improving your own technical skills and performance.

How you will make a difference day to day

Participate in the ownership of all IT SaaS platforms (e.g. Okta, Google Workspace, Zoom, AWS, Slack, Atlassian, etc.) as a top-level architect/administrator.

Deep understanding of IAM concepts and management.

Automate user access to systems and groups using iPaaS (e.g. Workato, Tray.io, Okta Workflows, Aquera) and IDP (e.g.Okta, OneLogin, JumpCloud).

Manage and configure SSO applications, settings and configurations using Terraform or YAML. Including lifecycle management of applications and passing attributes into applications.

Partner with Security to mature systems security posture and establish IAM as the source of identity for all SaaS applications.

Assist in the management of asset inventory and device lifecycle management.

Maintain and create in-depth documentation of IT projects and system configurations.

Participate in on-call and rotating shifts to provide general IT support to the global team as needed.

We’d love to hear from you if you have

BONUS POINTS FOR

Four (4) or more years of experience in a corporate IT environment with increased responsibility over time.

Knowledge and experience implementing, supporting, or mana…

Computer & IT , Operations , Technical Support

US National