TELECOMMUTE – US National
Senior Director of Real Estate Operations
FULL TIME – SALARY
Bungalow is the largest and fastest-growing roommate living company in the United States. We’re on a mission to create a world where everyone can truly feel at home,wherever they want to live.
We work with homeowners across the US to take the hassle out of property management and maximize what they earn so we can provide renters with the best homes the market has to offer.
And we know it can be challenging living with roommates, but we believe it’s worth it. We’re removing the hassle from moving and everyday living, and providing an affordable product that helps people live in the cities where they have better access to opportunity.
Join our community! We’re looking for aSenior Director of Real Estate Operationsto lead the department responsible for our rapidly growing real estate portfolio. From property inspection and initial renovations to ongoing maintenance, and everything in between, you will be building and leading a department of fast moving and talented individuals.
What you’ll do:
Lead a department of fast-moving and talented individuals responsible for a rapidly growing portfolio of single family homes and 2-4 unit multifamily properties
Optimize our investment in upfront home renovations and capital improvements against speed, maintenance costs, and overall portfolio yields
Guide our efforts to build out our internal services capability and teams as well as support a broad network of third party vendors spanning 20+ markets
Ensure the company maintains best in class customer service efforts while implementing process and scale to further drive improvements for the bottom line
Who you are:
You are abuilder and an innovator. You have deep experience launching new, complex, initiatives and leading cross functional efforts to implement your strategy
You are aleader and a manager; people want to follow you and you have the soft-skills necessary to get the most out of your team
You have 7-10 years of experience optimizing portfolio operations across renovations, maintenance, and services
You thrive in afast paced and ambiguous environment
Previous PropTech startup experience is a plus
What we value:
Build better.Always challenge the status quo, constantly look for ways to improve across the entire organization.
Focus on impact.Ruthlessly prioritize and continue to ask: “Does it scale?”
Community first.We always look for ways to make our applicants, customers, and teammates feel more at home. We are the steady & trusted source for members new and old.
Feedback obsessed.We are constantly looking for feedback (from customers & teammates) in order to find ways to improve our experience across all facets of the organization. We never settle for the status quo, we consistently drive progress and growth by challenging our mindset, and iterating our processes.
Move fast.We are less afraid of making mistakes than we are of losing opportunities by moving too slowly. We are a culture of builders & innovators.
Be an owner.You are the expert & ruler of your domain. If you see something broken, fix it or work with the team to make sure we are always at our best. Always look for ways to improve organizationally and personally.
More about our (FTE) Benefits
Whether you work in an office or a distributed team, Bungalow is highly …
Operations , Mortgage & Real Estate