US National – Telecommute
Sales Operations Analyst
At RiseSmart, our mission is to transition talent to new beginnings. We provide industry-leading outplacement and redeployment solutions that support people through organizational changes, and we do so with passion, a commitment to excellence, and a relentless pursuit of results. Every day we enable impacted employees to find fulfilling work, and we give our Fortune 1000 customers the peace of mind that comes from knowing that they are working with a compassionate, contemporary, outcome-driven team. Our innovative technology has disrupted a $6B industry and helped us grow to become the nation’s fastest-growing outplacement provider. Our expert coaching and professional branding teams have successful track records of empowering careers. And, ultimately our results speak for themselves: we have received enormous industry recognition, including Gartner’s ?Most Innovative Company,? the ?Nation’s Best and Brightest Companies to Work For,? Fortune’s ?100 Best Companies for Women,? and Deloitte ?Fast 500? ? recognized as one of North America’s fastest-growing technology companies with growth exceeding many impressive companies such as LinkedIn, Yelp, Marketo, Zillow, and ServiceNow.
WHATS IN IT FOR YOU?
RiseSmart, Inc. has brought innovation in technology and services to the outplacement industry while making a lasting impact on a person’s life during a career transition. Join our Sales team as a Sales Systems and Data Analyst in which you will work with all levels of sales and sales management to optimize and automate sales performance reporting for our sales organization. You will take a direct role in building Salesforce processes and training, creating reports to track key sales metrics, optimizing sales targeting through predictive analytics, forecasting, sales productivity and pipeline metrics.
THIS IS A FULL-TIME POSITION AND CAN BE LOCATED ANYWHERE IN THE UNITED STATES.
Act as RiseSmart’s Salesforce Administrator, owning Salesforce set-up, training, compliance and reporting. Proactively make recommendations to enhance Salesforce and integrate Salesforce with other applications, based on the Sales Organization’s needs.
Work with various teams within the organization to define solutions that add value to Salesforce that will assist with keeping information up to date, complete and accurate, ensuring data hygiene.
Produce and deliver business intelligence dashboards to support sales teams and business performance metrics.
Document and regularly update sales operations and sales systems procedures.
Analyze and build predictive models to contribute to the development of sales plans and strategies.
Analyze data and trends to help support decision making on sales operations, forecasting, revenue, sales targets, and pricing.
Implement reporting and operating cadence to measure and manage all facets of new business generation from lead to deal closure to deal post mortems.
Work closely with sales management to understand and maintain focus on their specific data needs, including identifying key metrics, and deliver actionable analysis.
Understand changing business conditions and their impact on business processes and operations.
Proactively analyze data to answer key questions from sales management or out of self-initiated curiosity with an eye for what drives sales performance.
Track and analyze the effectiveness of various sales programs and key account business reviews.
Use your strong skills in business intelligence tools and a background in data to build best practice reporting & dashboards to increase efficiency and drive improvements in sales processes.
BA/BS degree in Business, Mathematics, Computer Science, Economics or Statistics
5+ years of related experience, preferably in business operations in sales and/or finance.
Salesforce Certified Administrator or Salesforce Certifie…
Computer & IT , System Administration