TELECOMMUTE – Salt Lake City, UT
Title:Reimbursement Specialist, Insurance
Salt Lake City, UT, United States
We are looking for a Reimbursement Specialist to join our Billing & Collections team. This will be a full time position, Monday-Friday, day time hours.The position will be remote/work from home.
Initiate contact for educational purposes with providers via telephone or electronic methods about third party vendors for authorization
Provide information and set a follow-up time to call and discuss and questions or concerns providers have about enrollment with third-party authorization vendors
Document any point of contact changes for providers. Update internal systems with new information and relay information to sales team when necessary
Maintain current status notes in database/spreadsheets and ensure timely follow up on enrollment, questions and concerns
Upon receipt of enrollment verification, communicate enrollment updates and/or questions to internal team members
Establish and maintain a strong professional rapport with providers, third party vendors, and internal team members
Respond to inquiries and take appropriate action in a timely manner
Appropriately resolve or escalate provider concerns or issues
3-5 years of experience working in medical billing, health insurance or collections with demonstrated results.
Insurance billing experience is preferred.
Good problem solving and decision making skills.
Time management, organizational, communication, multitasking & teamwork skills.
Excellent customer service and phone skills.
Working knowledge of ICD-10, CPT and HCPCS coding (preferred but not required).
Ability to successfully navigate between multiple systems throughout the course of the work day this includes but is not limited to billing software, written Standard Operating Procedures and payer portals.
Physical and Mental Job Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to sit; talk; or hear.
The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision and depth perception.
Collections , Insurance , Medical & Health , Medical Billing
Salt Lake City, UT