Patient Financial Services Representative I Employee

UnitedHealth Group

Employee

TELECOMMUTE – US National

4/30/22

Job Description

Title:Patient Financial Services Representative I – Variable Shift – Remote

United States

Job Category:Clinical
Job Type:Full-time

Job Description:

$2,000 Sign On Bonus For External Candidates

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Combine two of the fastest – growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making Healthcare data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doingyour life’s best work.SM

This position is responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling.

Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am 5:30pm CST, Monday to Friday.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility

Educates patient regarding financial assistance programs when appropriate

Obtains patient demographic information and requests financial responsibility from the patient

Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status

Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs

Documents and resolves patient concerns or inquiries that are received via telephone or mail

Validates Master Patient Index according to departmental policy

Review physician documentation

Performs other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High school diploma / GED (or higher)

1+ years of healthcare experience

Telecommuting Requirements:

Required to have a dedicated work area established that is separated from other living areas and provides information privacy

Ability to keep all company sensitive documents secure (if applicable)

Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission:We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more …

Accounting & Finance , Collections , Insurance , Medical & Health , Medical Billing

US National