Material Damage Specialist – Auto (Virtual)
Virtual District of Columbia
Virtual West Virginia
Virtual South Dakota
Virtual South Carolina
Virtual Rhode Island
Virtual North Dakota
Virtual North Carolina
Virtual New York
Virtual New Mexico
Virtual New Jersey
Virtual New Hampshire
The Solera Way
Solera’s uncommon culture is based on three simple principles: Think 80/20 (Focus), Act 30/30 (Efficiency), and Live 90/10 (Accountability). We define our mindset using Our 3H’s: Humility, a Hunger to succeed, and a desire to Hunt for opportunities to win. We train our volunteers to engage with each other modulating between their intellect (IQ) and emotional intelligence (EQ) using our 3Fs: Facts, Finesse, and Force. Solera has become a global technology leader that is constantly growing in the double digits. The principles, drills, and values associated with the Solera Way have been fundamental to Solera’s success and our ability to grow, continuously change, and innovate.
Are You Uncommon?
We’re on the hunt for an experienced Material Damage Specialist (MDS) who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed. You will serve as the Material Damage Specialist (MDS).
What You’ll Be Doing
At Solera, we believe in providing clarity and focus to what our volunteers are responsible for their mission. The 80’s, as we call them at Solera, are the employee’s priorities associated with their role or mission. The mission 80’s for this role, are:
Quality: Consistently deliver client Auto Physical Damage appraisals/audits/evaluations and contacts in full conformance with state and federal regulations, defined process requirements, quality standards and business rules. Exercise appropriate discretion and judgment based upon your intermediate auto physical damage knowledge.
Service: Maintain and improve service delivery that meets or exceeds contractual service level agreements (SLAs).
Productivity/Efficiency: Drive to maintain required productivity standards while identifying ways to improve operational efficiencies through technology or process improvements.
Additional responsibilities of the role include:
Maintain current home state and other company required licensingthrough ongoing professional development and continuing education.
Contribute to a safe and healthy work environment by utilizing tools and equipment in the most ergonomically desirable manner, consistently adhering to safety policies and procedures, and promoting safety awareness among co-workers.
Are You Qualified?
Minimum of 1 year prior experience with insurance carrier, automotive appraisal or body shop estimating and /or reviewing
Current home state appraiser or adjuster license
Strong knowledge of electronic estimating software and ability to multi-task using multiple computer applications and multiple systems.
Good verbal and written communication skills and can effectively utilize email to send and receive messages.
Strong analytical and mathematical…
Insurance , Insurance Claims