Saint Louis, MO – 100% Remote Work
INSURANCE TEAM LEAD – WORK FROM HOME
This is a full-time work from home opportunity.
WHAT CAN WE OFFER YOU?
Opportunity to learn and grow, in an inclusive environment, where you will feel like family.
Fantastic health benefits that include medical plans that will exceed your family’s needs.
Looking to further your education? Let us help you with that tuition assistance is available for full and part time employees after 90 days, up to $5250 per year.
Plus we can offer you a whole suite of consumer discounts on items from cell phone plans to travel and more.
WHAT YOU WILL DO:
Provide first level help to staff by answering questions, reviewing policies or procedures, participating in project calls, researching customer accounts or escalated issues or providing feedback to staff.
Track and maintain unit aging and inventory.
Update and maintain manuals, workflows and process documentation for assigned business lines.
Provide feedback to manager on staff performance.
Ensure top quality and production of team.
High school or GED required.
College Degree or enrollment in further education desired but not required.
Must include current resume for consideration.
Schedule: M-F 8:00am-5:00pm, EST/CST
Location: Work from Home
Minimum three years’ experience in insurance billing and/or specialized healthcare account resolution and service lines is required.
Prefer experience with payer websites, onbase and Artiva.
Customer Service , Insurance , Medical & Health , Medical Billing