TELECOMMUTE – US National
Title: Home Mortgage Retail Underwriter Specialist – Remote
Category:Product Support,Remote, Underwriters
Job Type:1st Shift
Citizens is an organization committed to serving the customers, colleagues and communities where we do business. We’re an established and successful financial services company with a 12-state branch presence and a nationwide mortgage business. We offer comprehensive and competitive benefits, encourage our colleagues to develop and grow their careers, and provide a fiscally sound and stable work environment.
We re looking for an Underwriter who will be responsible for underwriting complete product offerings including automated and manual underwriting of mortgage loans. This is a loan decisioning position with significant financial and risk impact to the business.
Ensure material information captured in the automated underwriting system is accurate at time of review.
Proactively suggest program alternatives for customers who do not qualify for terms initially submitted.
Demonstrate good judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making.
Meet or exceed productivity levels established by Management and credit quality standards set forth by Citizens Bank, while responding timely to quality control and audit reviews when requested.
Assist the Group Team Manager and provide training, when required.
Have in depth knowledge of all legal, compliance, regulatory and investor requirements for the product set.
Be a resource for operations and sales colleagues regarding specific product requirements for loans in process.
Extensive knowledge of underwriting guidelines
Attention to detail and organizational skills
Customer service skills
Excellent written and verbal communication skills
2-3 years mortgage and equity industry experience
High School or Equivalent (GED) required, Certification, Licensure or other education training preferred
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
Awards we’ve received
Forbes World’s Best Banks (2020)
Forbes Best Employers for Diversity (2020)
Best Places to Work for LGBTQ Equality 100% Corporate Equality Index (2020)
Military Friendly Employer (2020)
Dave Thomas Foundation Best Adoption-friendly Workplace (2020)
Diversity, Inc. Top 25 companies for diversity (2019)
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday
This position is not available in Colorado
Why Work for UsAt Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent s reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, di…
Mortgage & Real Estate , Banking , Underwriting