Health Coach Temporary

Staffmark

Temporary

TELECOMMUTE – Franklin, TN

10/9/21

Job Description

Title: Health Coach – Remote

Franklin, Tennessee, United States

Salary $18.00

Shift: Monday-Friday 10am-6:30pm/10:30am-7pm CST with a rotation of every 4th Saturday

Training: First 4 weeks Monday-Friday 8:00am to 4:30pm CST

Job Summary:

The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client’s population. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction/elimination of identified risk factors.

Responsibilities include:

Contacting eligible participants telephonically for enrollment and provides necessary coaching to reduce or eliminate high-risk behaviors

Provides individualized behavior change coaching to reduce or eliminate high-risk behaviors. Assists individuals in tailoring behavior goals and action steps specific to their personal needs and priorities

Responding to high volume of inbound consumer phone calls as well as making campaign calls to enroll and ensure members have sustained engagement

Coordinating delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.

Supporting operational aspects of the assigned area to meet the organizations customer requirements, which can include multiple customers

Participate in daily and monthly meetings for updates and to present findings and insight

Note and track the member’s progress and efficacy of the program

Qualifications/Skills:

Bachelor’s degreein health-related field (Health/Exercise Sciences, Psychology/Sociology, Nutrition, etc.)

Proficiency in Microsoft Office programs

Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data for extended periods of time

Ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired

Experience in a customer service role is desired

Ability to work independently and prioritize a moderate workload with minimal supervision

Be willing to work flexible hours when needed, including evenings and Saturdays

Adaptability to schedule changes on an as-need basis

Ability to multitask with members and operationally with managers and support staff

Effective interpersonal and communication skills required

Understand directions and communicate/respond to inquiries

Enthusiastically inspires members to change behaviors and to see possibilities

Inbound Call , Outbound Call , Healthcare Consultant , Medical & Health , Coaching , Human Services

Franklin, TN