Customer Care Representative
Employee
–
07/08/24
Customer Care Representative
Boston Scientific is changing lives through innovative medical solutions. We are at the forefront of the medical technology industry and are constantly developing it further. At Boston Scientific, we give you the opportunity to bring everything you’re made of by working in diverse and high-performing teams and tackling some of the most important challenges in the healthcare industry. In doing so, we promote your skills and your career.
Start your career at Boston Scientific in our Customer Service team for the North Rhine – Westphalia regions as
Customer Care Rep Pricing & Tender (m/w/d)
YOUR AREA OF RESPONSIBILITY
Independent processing and coordination of tenders, offers and framework agreements
Advising and supporting the sales force in the implementation of pricing and contract strategies
Responding to price inquiries and creating price lists
Helping to shape optimization opportunities in one’s own day-to-day business
Collaboration on projects in the field of price, award and bid management
Auditing & Account Clarification
Solution-oriented complaint management and credit note processing in cooperation with the Finance and Customer Excellence departments
Price and data maintenance as well as price reporting and analysis in SAP
YOUR SKILLS PROFILE
Successfully completed commercial training and 3 years of professional experience in internal sales, customer service or price management; Ideally, initial experience in processing tenders
Ability to work in a team, social skills, initiative, commitment and customer orientation
Quick comprehension and analytical thinking, good time management, high degree of self-organization, structured way of working
Ability to manage projects on your own while meeting tight deadlines
Communication and negotiation skills
Very good MS Office user skills, especially MS Excel and MS Word
Experience in working with an ERP system, ideally SAP R3/SD or S4/HANA
Experience in working with a CRM system, ideally SalesForce/ServiceCloud
Good written and spoken English skills
YOUR BENEFITS
Start: At our “Welcome Days” you will get to know us better and make your first contacts
Motivation: You contribute to improving people’s lives every day
Development & Growth: Mentoring, training and continuous feedback make it possible
Diversity & Equality: Live it with us and take part in our initiatives “EmpowHer”, “Pride” and “FOAR”
Health: Get on your job bike and take advantage of fitness offers via Gympass
Joint successes: AS ONE, we achieve success, promote strengths, master challenges
Unsere Werte: Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – High Performance
If you are up for a new challenge and would like to become a valuable Boston Scientific team member, please apply with your complete application documents, stating your notice period and salary expectations.
We look forward to seeing you!
Boston Scientific Medizintechnik GmbH | Human Resources | Richard Vasquez
Klaus-Bungert-Straße 8 | 40468 Düsseldorf | www.bostonscientific.de
Unsere Karriereseite: http://jobs.bostonscientific.com
We refer to all biological sexes and gender identities – we hope you feel addressed.
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