Richmond, VA – Telecommute
Richmond, VA, United States
SHIFT: Work From Home
Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.
As part of the HCA Healthcare family, we want to invest in you. Create a customizable benefits package that will best suit your family’s needs. In addition to medical selections, you have the option to enroll in other perks such as our matching 401k, medical and childcare flex spending accounts, student loan repayment, life insurance, and tuition reimbursement programs.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for dedicated professionals like you to be a part of our Collections team. Join us in our efforts to better our community!
THIS IS A WONDERFUL WORK FROM HOME (WFH) OPPORTUNITY!
As a Insurance Collector, you will work directly with our Shared Service Center to preform account follow-up of insurance and patient receivables
What you will do in this role:
Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner
Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
Identify problem accounts and escalate as appropriate
Document in the patient account record to identify actions taken on the account
Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims
High school education or GED required
Minimum 2-3 years related experience required, preferably in a hospital environment.
Minimum of 2-3 years in Insurance Follow Up experience with healthcare insurance companies.
Ability to understand and explain EOBs and/or UBs.
High volume, call center background HIGHLY preferred.
Must include resume with online application submission.
Collections , Insurance , Insurance Claims , Medical & Health