Seattle, WA, or US National –
Client Operations Specialist
Seattle, WA, USA
PayScale is the world leader in modern compensation software. We believe data-informed discussions about compensation benefit both employers and employees and that greater pay transparency promotes equity, engagement and employee retention. We are bringing the dark art of compensation into the light by helping individuals understand the right pay for their position and more than 7,000 businesses retain and manage their largest investment: their people.
We’re transforming the compensation industry and are looking to bring on talented professionals like you with diverse perspectives. At PayScale, we acknowledge and value our differences as well as our combined strengths. We want all employees, regardless of their background, to feel respected personally and professionally. We foster a working environment that generates new ideas, promotes ownership and experimentation and encourages highly motivated individuals to be truly creative. Are you forward-thinking, tenacious, and inventive? If so, PayScale may be the perfect place for you to grow your career!
This is a remote, temporary position.
What you’ll do:
The Client Operations team plays a key role in getting our customers to value. We are specialists in transferring their data accurately into our system, matching their jobs to our benchmarked titles, and facilitating their use of our tools for a friction-less experience. We also play a crucial role in the future growth and product development for PayScale as a company.
In this role, you will:
Work with various members of the Customer Success team to upload customer data into PayScale’s tools
Analyze job descriptions and translate key tasks, duties, and responsibilities into benchmark jobs
Participate in Product Development brainstorming to support internal process improvement and creation of new products and features
The ideal individual for this opportunity brings the following to the table:
A process improvement mindset
The ability to take a complex process and break it down into distinct steps
A collaborative and team-focused approach
The ability to work independently in a remote capacity (Seattle Location Not Required)
Working knowledge of manipulating data in Excel
Professional email tone and phone skills
PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Temporary employees are eligible for some benefits.
Client Services , Operations