Call Center Representative Temporary

Randstad

Temporary

TELECOMMUTE – Saint Louis, MO

1/15/21

Job Description

Call Center Representative Remote

Saint Louis, MO
Salary:$14.50 per hour
Experience:Experienced
Job Type:Temporary
Industry:Pension/health/welfare fund
Reference:AB_3548639

Job Description
Call Center Representative Remote

Do you have excellent customer service skills, know your way around a computer, and want to work from home? Randstad has a great opportunity for you! Equipment is provided and must be returned at the end of the assignment. For this position, you must be able to work an 8.5 hour shift between the hours of 8am and 12am EST, have high-speed internet, and be able to hard-wire to your router.

What’s in it for you? Paid training!!! Weekly pay!!! Working from the comfort and safety of your home

Responsibilities
As a Customer Service Concierge you will answer incoming calls and chats from customers regarding their health insurance benefits, reviewing options, and troubleshooting issues. In addition, you will document information into a client system to track customer interactions and solutions. We are a metric driven team and expect our teams to reach daily activity and quality goals. Top performing individuals and teams are recognized every day for their accomplishments.

The essential functions of this role include:Working weekends

Skills:

Call Center (1 year of experience is preferred)

Customer Service (3 years of experience is required)

Telephone Etiquette

Active Listening

Basic Computer Skills

Interpersonal Sensitivity

Open Availability

Being a Missouri Resident

High Speed Internet at Home

Education:High School (required)

Qualifications:

Years of experience: 3 years

Experience level: Experienced

Shift:First
Working hours:8 AM – 12 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Customer Service , Call Center

Saint Louis, MO