Richmond, VA – Telecommute
Billing Team Lead
Work From Home
As the Team Lead in our Billing Department you will coordinate billing and collections activities to assure that standards are adhered to and that the electronic claim filing process functions efficiently and accurately.
DUTIES (include but are not limited to):
Manages and maintains the billing processes and programs to provide effective electronic filing strategies
Provides ongoing training and education to billing staff to ensure that policies and procedures are followed
Meets with the Billing Manager regularly to effectively communicate and resolve billing issues, set and prioritize goals, improve processes and review insurance and billing status
Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards
Retrieves and maintains electronic filing and edit reports
Researches and corrects claim submission reports
Assist Manager with all provider enrollments are timely and accurate for all carriers
Assist Manager with edits and provides monthly edit statistics
Assists with training of Billing personnel in electronic filing and data entry methods
Sees that patient billing submission is efficient and organizes the billing schedule
Assist the Manager in maintaining established departmental policies and procedures, objectives, patient, and customer service policies
Perform quality reviews as required by Parallon/SSC policy.
Work as a liaison between team members and SSC staff
Assist with payroll activities for team members (i.e., time cards, edit sheets)
Assist manager with developing team goals and action plans
Practice and adhere to the ?Code of Conduct? philosophy and ?Mission and Value Statement?
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES:
Organization – proactively prioritizes needs and effectively manages resources
Communication – communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills – able to work effectively with other employees, patients and external parties
PC skills – demonstrates proficiency in Microsoft Office applications and others as required
Leadership – guides individuals and groups toward desired outcome by providing training, advice and feedback to assist/support employees in achieving established performance standards
Tactical execution – assist in monitoring operational processes and making recommendations for changes/adjustments as needed during the implementation or change to new products or processes
Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills – demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
High school diploma or GED
1-3 years of related experience required
3+ years of direct medical experience strongly preferred
Supervisory experience strongly preferred
Supervisory experience in a billing position or large facility setting preferred
Experience with Governmental Payors, Medicaid preferred
Insurance , Insurance Claims , Medical & Health , Medical Billing