Richmond, VA – 100% Remote Work
BILLING PAYMENT WINDOW ANALYST – WORK FROM HOME
Work From Home
DUTIES (included but not limited to):
Review of patient accounts candidates that may require combined billing based on payer payment window rules.
Combining of charges from one or more accounts to one account.
Requesting updated coding for the combined account.
Updating patient financial systems based on updated coding.
Add notification to PDR and PT Access Teams when combining IP to IP accounts that affect Pt Day Recon Review of payer payment window rules to ensure systems and master files support those guidelines.
Escalating delays in process to Billing Manager for prompt resolution.
Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES:
Communication – communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills – able to work effectively with other employees, patients and external parties
PC skills – demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills – demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
High school diploma or GED required
One year of related experience required
Experience with large/multiple payers is a plus
Strong data entry skills and accuracy preferred
Strong computer skills and knowledge preferred
Customer Service , Insurance , Medical & Health , Medical Billing