NC Candidates need to be able to work in the City or State specified – Telecommute
Location: Greensboro North Carolina United States
Division:OH Ops-Inbound Back Office
Contest Number: 816068
Title: Behavioral Care Advocate Assess and Triage North Carolina Telecommute
Function: Care Advocacy
BusinessSegment: Optum Consumer Solutions Group
Region: North America
Country: United States
State: North Carolina
Other States: North Carolina North Carolina North Carolina
Other Cities: Winston Salem Charlotte Raleigh
Telecommuter Position: Yes
You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you’ll have an opportunity to make an impact on a huge scale – as part of an incredible team culture that’s defining the future of behavioral health care.
As an Assess and Triage Care Advocate you will be responsible for case management and utilization review of behavioral health and substance abuse cases. You’ll have a direct impact on the lives of our members as you recommend and manage the appropriate level of care throughout the entire treatment plan.
You’ll enjoy the flexibility to telecommute in the state of North Carolina as you take on some tough challenges.
***Training will be 7:30am-4:00pm Eastern Standard Time Monday-Friday and then the role will be from 9:30am-6:00pm EST Monday – Friday. ***
Focus on initial inpatient admission for psychiatric and chemical dependency patients
Make patient assessments and determining appropriate levels of care
Obtain information from providers on outpatient requests for treatment
Determine if additional clinical treatment sessions are needed
Administer benefits and review treatment plans
Coordinate benefits and transitions between various areas of care
Identify ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas
You’ll find the pace fast and the challenges ongoing. We’ll expect you to achieve and document measurable results. You’ll also need to think and act quickly while working with a diverse member population.
Licensed Master’s degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2 or more years of experience in behavioral health
Licenses must be active and unrestricted in your State of residence
2+ years experience in a related mental health environment
Proficient Microsoft skills (Word, Excel, Outlook) with the ability to use multiple screens and type and talk simultaneously
Experience in an inpatient setting
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Previous experience in a managed care environment
Discover a diversified health services and innovation company where data, technology, people and action combine to make great things happen every day and where every day is another opportunity to do your life’s best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic pr…
Medical & Health , Mental Health