TELECOMMUTE – ID
Activations Specialist (Idaho Work From Home)
This position is available to work from home anywhere in Idaho.
Are you comfortable with phones but don’t want to deal with angry customers? If so, Conservice has the perfect job for you! An Activator will call utility providers to request the activation of utilities on homes that have been foreclosed. This position will research internal accounts and payments to providers, as well as maintain contact with utility providers and brokers using a variety of methods.
Contact providers using a variety of methods to request utility activations on different properties
Use company software to fill in provider information before sending activation request
Answer questions for clients and brokers after conducting research in company software
Request that deposit payments be waived or reduced where possible from utility providers
Record deposit and payment amounts for properties on various spreadsheets
Search broker and utility provider websites to obtain information on properties
Research and resolve errors that occur during activation
Maintain contact with brokers during the activation process
Familiarity with internet browsing and website navigation
Capability to quickly learn and adapt to internal software
Skill in organizing and prioritizing workload
Determination to complete other tasks while on hold with utility providers
Capacity to communicate effectively both verbally and in writing using a variety of methods
Composed attitude when interacting with uncooperative providers or brokers
Desire to assist teammates with their duties when needed
Details:Shift: M-F, Full-time-40 hours between 6am-5pm
Preferred Education:High School Diploma OR Equivalent
We offer a full range of benefits for full time employees including medical, dental and life insurance with tenure premium discounts, paid time off, retirement options with company matching, discounts on national phone plans and local merchant discounts, free soda, on-site grill, team events and parties, and an amazing culture. Benefits to differ depending on a part-time or a full-time schedule.
Administrative , Outbound Call , Customer Service