Head of Revenue Ops
Employee
–
06/17/24
Head of Revenue Ops
Location: Remote, USA
Job Description:
Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops).
Our leadership team comes from top fintech companies such as Lending Club, Affirm, and Varo Money. And we’re backed by leading VCs, including Insight Partners, Greylock, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more).
Having raised $84M, we’re a well-funded startup and have invested in people and technology while growing our partnerships – responsibly.
We’re also proud to have received recognition from the fintech world. Awards we’ve won include:
2023 Best Consumer Lending Program by Tearsheet
2023 Best Point of Sale Product by Fintech Breakthrough
2022 Best Consumer Lending Solution by Finovate
2022 Best Emerging Lending Platform by Lendit (now Fintech Nexus)
But what you’ll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS companies.)
As a result of our efforts in building this healthy company culture, we’ve been nominated to several Great Places to Work lists, such as Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance.
Like any startup, we’re in it for the long haul, and we’re looking for people willing to join our journey of building something special together.
This process starts with our company values, which guide us in everything we do – and have played a critical role in our success. We valiantly abide by them, and would expect you to do the same:
Put customers first (that’s our M.O.)
Act fast (leverage our startup environment).
Lead the way (show and tell).
Take ownership (everyone is hands-on here).
Be a good human (no egos, build financial products that do right by people).
Learn more about our values here.
The Role
This role will help drive the strategy for our go-to-market functions. So far, our lean sales, marketing, partnerships and account management teams have driven strong results for the company’s growth, and ensuring those teams’ efficiency and effectiveness will be key to the next stage for our business.
This person will make a critical difference in helping to make key decisions that inform hiring, onboarding/training, performance management, and general go-to-market strategy.
Responsibilities
Strategy Development
Collaborate with leadership to develop and implement growth strategies aligned with the company’s goals and objectives.
Understand market trends, competitive landscape, and customer feedback to identify opportunities for optimization.
Own sales commission plans and short term incentives to align seller behavior with revenue generation.
Reporting
Own growth-related reporting and metrics for team leaders and leadership teams.
Help leaders in the organization understand how individuals on the team are doing, as well as how the team is doing overall against high-level company goals.
Campaign-level reporting for specific initiatives, to better understand which campaigns are most effective and inform the go-to-market roadmap.
Forecasting
Provide refined updates on how the teams are tracking against goals, and work with leadership to develop plans to address any potential gaps or problem areas
Maintain a revenue tech stack that powers the go-to-market teams, which includes:
Salesforce
Salesloft
Insightly
Other industry-standard revenue tech tools
Optimize efficiency and productivity of go-to-market teams. This is a broad set of responsibilities in partnership with team leaders, including potentially:
Sales rep activity monitoring
Sales acceleration
Pipeline monitoring
Database management and hygiene
Manage territories, prioritization and planning
Requirements
10+ years of sales, revenue, and/or business operations experience
Deep knowledge of tools in the revenue stack: CRM (Salesforce), Sales Engagement Platform, Lead/Contact Enrichment tools, Sales Enablement, Marketing Automation Platforms
Experience with forecasting and sales commissions plans
Excel expertise: we expect this person to be able to build basic financial models, and build reports that require tying together data from multiple sources
Strong communication, problem-solving, and facilitation skills
Strong vendor management skills
Process and detail-oriented, yet comfortable with ambiguity
Open-minded and positive attitude
Ability to work in a fast-paced, unstructured and dynamic startup environment
Ability to influence peers and senior stakeholders, even if there isn’t a direct reporting relationship
The ideal candidate for this position would have at least 1 year of early career experience in investment banking or consulting
Bonus points
SQL, Python, ETL, any scripting experience
Fintech experience
Interview Process
Application Review
Recruiter Screen
Hiring Manager Screen
Virtual Onsite
Interview I
Interview II
Interview III
Case Study Assignment
Final Interview with Hiring Manager
References
Offer
The range of base salary for the position is between $158,300 – $190,000 plus equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies.
Spend a little time on our About Us page and check out our Press page and our blog for more. If you think this might be a fit, we’d love to hear from you!