Enrollment Specialist
Employee
–
06/17/24
Enrollment Specialist (Providers) (Remote)
Location: Los Angeles CA US
Job Description:
Ranked #292 on Inc. 5000 Fastest-Growing Private Companies
About Upwards:
Upwards (upwards.com) is a fast-growing Los Angeles-based startup transforming childcare in the United States. Backed by top investors and VCs, we’re making childcare accessible to all families by connecting families, caregivers, employers, and governments to offer benefits programs that meet ever-evolving family needs.
It is our mission to solve care for good.
About the BOOST Team
The Boost program empowers in-home daycare owners with technology tools and resources to optimize their business. We are dedicated to supporting childcare providers in achieving their goals and enhancing their operations.
The role of the Enrollment Specialist
The Enrollment Specialist is a key player on our program team, responsible for recruiting and registering new in-home daycare providers across multiple cities to our Boost program. The ideal candidate is passionate about showcasing value and engaging with potential participants to join the program.
In this role, you will:
Proactively reach out to potential in-home daycare providers across multiple cities using several outreach methods to introduce them to the Boost program.
Effectively communicate the benefits and value of the Boost program to prospective participants.
Manage the enrollment process from initial contact through registration, ensuring a seamless and positive experience.
Build and maintain strong relationships with potential participants, addressing any questions or concerns they may have.
Track and report on enrollment metrics and progress, providing insights and recommendations for improvement.
Collaborate with the program team to develop and implement strategies for increasing enrollment and engagement.
Stay informed about industry trends and best practices to continually refine and improve the recruitment process.
Travel as needed to ensure recruitment
You’ll excel at this role if you have:
Proven experience in sales, recruitment, or a related field, with a track record of meeting or exceeding targets.
Excellent communication and interpersonal skills, with the ability to engage and persuade potential participants.
Relentless and resilient attitude towards rejection, with a growth mindset and the ability to bounce back quickly.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
Passion for helping others and making a positive impact in the community.
Bilingual: English and Spanish or English and Vietnamese
We really like candidates for this role if you have:
Experience in the childcare, education, or sales industry.
Familiarity with technology tools and resources for business optimization.
*** CANDIDATE MUST WORK WITHIN PACIFIC STANDARD TIME HOURS OR CENTRAL STANDARD TIME HOURS ***
What the Interview Process will look like:
1st Interview: Recruiting Manager
2nd Interview: Program Director, BOOST
3rd Interview: Meet various members of the Upwards Team
Let’s talk about the perks at Upwards:
Salary Range: $55,000 – $65,000
Comprehensive Benefits – Medical, Vision, Dental, Short and Long Term Disability.
Parental Leave – Upwards provides a generous parental leave.
Monthly Fringe Benefits – Pick something fun for yourself!
401K with a 3% Match – You invest in us, we are going to invest in your future.
Flexible Paid Time Off – We encourage you to take time for yourself.
Equity – We want our employees to be stakeholders.
Paid access to co-working spaces – Come join us at WeWork!
Stipend to outfit your home office – We are 100% remote, so find that comfy chair!
Yearly professional development stipend – We support career development for all employees.
Compensation determinations rely on various factors, encompassing the position level, the individual’s skills, knowledge, and capabilities, the location of the role, internal fairness considerations, and alignment with market data.
Upwards, as an E-Verify participant and equal opportunity employer, does not discriminate based on race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Rest assured that all your information will be treated confidentially in accordance with EEO guidelines.
Sales, Client Services, Computer & IT, Youth & Children, Bilingual